by Bill Zink, Certified Supervisor | Jul 4, 2025 | Program News
The NSP Certified Program is a performance-based leadership program that provides an opportunity for patrollers to learn and be tested on critical patroller skills/knowledge. The program has a distinguished history with many of its members serving in national, division, regional, and local patrol leadership positions. Certified patrollers have a history of commitment to giving back, fostering learning, and progressing core patroller skills over the years.
Success in the program is hard-earned, requiring a real commitment to mastering multiple patrol-related disciplines, often over multiple years, across regions and divisions, to gain a vast and deep knowledge/skill base. Through the program, our members not only build a best-in-class level of expertise but also a sense of camaraderie with fellow patrollers as they work outside their local patrol/region.
Your preparation to participate will provide a unique opportunity to learn from others, broaden your experience, and sharpen your skills. Admission is not automatic. To apply as a candidate, an applicant’s credentials are reviewed by a committee to ensure a minimal level of experience, a commitment to the program, and a track record of leadership and support of their local patrol/region.
Qualified individuals are invited to participate in the annual certified exam. This exam is an intensive 3-day event that tests all aspects of your patrolling skills. During the season, multiple events are hosted, including a summer boot camp, to help hone skills and prepare candidates to be successful.
The Certified Program has six core components examining physical endurance, knowledge, and experience, all requiring individual study and travel. The six core components are Avalanche, Outdoor Emergency Care, Outdoor Risk Management, Rope Rescue, Skiing and Riding, and Toboggan Handling. The specifics of each component can be found below in a document titled Certified Program Operations Manual.
This member-driven and approved standard is without compromise, where excellence is mandatory and the contents of exams are constantly evolving to remain current with best practices and industry standards.
Over the past years, we have concluded that we make great patrollers even better through a combination of training, education, and teaming opportunities. We are working hand in hand with the National Ski Patrol to develop future leaders and excellent patrollers. We have a significant pipeline, and we continue to engage and expand our reach into the ranks of the NSP, including active participation in all levels of training, testing, leadership development, and diversification of the NSP across every program offered.
by Bill Zink, Certified Supervisor | Jun 5, 2025 | Division News, Program News
It’s that time of year again to plan your summer/fall patrol activities. Two of our favorites are back this year: Certified Boot Camp and Enhanced Patroller School. Both promise new adventures, team-building opportunities, and activities that will definitely stretch your skills and thought processes.
Last year’s Boot Camp events included fundamental first aid, mass casualty and triage skill development, new and creative approaches to lift evacuation skills, mountain operations, tower climbing dos and don’ts, outdoor risk management, avalanche fundamentals, and low-angle rescue. Our event was hosted at Holiday Mountain Ski Area in the Southern New York Region. It provided unique insights into what it takes to “open” an abandoned ski resort. Thanks to Mike Taylor, a fellow patroller and new owner of the resort, for being a gracious host and a brave entrepreneur.
Highlights from last year’s Boot Camp include:
• A Friday night lift evacuation exercise with all participants assigned a role in a simulated lift evac. The players included state and local officials, mountain management, resort operations manager, lift maintenance, and patrol. The scenario was presented to the participants through role-playing. All in attendance gained valuable experience in understanding the roles and responsibilities associated with lift evacuation. We all gained new appreciation for all the players involved in a lift evacuation.
• An ORM session led by certified patroller and mountain manager, Ted Davis, from Ski Windham, and
• A discussion of certified credentials held late on a hot day in the river, allowing for a refreshing discussion of the topic.
2025 Boot Camp
This year’s Certified Boot Camp will be hosted by Ski Roundtop, a Vail resort located just south of Harrisburg, PA. Activities will include a ropes course, camping by the lake, paintball opportunities, and unique insights into the operations of a Vail Resort, as well as:
• Your “normal” OEC, LE, LAR, and Avalanche activities.
• Friday night will include a visit from a local taco truck vendor.
• The usual chefs will be in the house, including Steve Suomala and Jimmy O’Connor, and their famous breakfast burritos.
• There will be a special visit from past certified chair and Elk Mountain patroller Billy Jordan. He will be catering the Saturday night potluck with his world-famous barbecue.
• If you want to make it a long weekend, Hershey Park is only 20 minutes away and is an awesome amusement park.
• Details for the Certified Boot Camp are:
̶ Ski Roundtop, Harrisburg, PA
̶ Visit patrollerschool.org for more detailed information and upcoming registration
̶ August 15-17
̶ Arrive Friday from 4-6
̶ Depart Sunday 2-3
by Alan Quimby, WNY Newlstter Editor | Jun 5, 2025 | Division News, Program News
Lift Evac PracticeThe Genesee Valley Region has set the date and location for its popular Enhanced Patroller School. It will be held September 12-14, 2025, at Swain Resort. This great summer training event allows patrollers to work on various patroller skills, including many aspects of the OEC program, chairlift evacuation techniques, low-angle rescue methods, and rescue knot tying. The weekend culminates with a simulated mass casualty incident on Sunday morning, bringing together all the skills reviewed during the previous two days. Many of the skills covered are part of the NSP Certified Patroller Program.
Last year’s event, also at Swain, was attended by 53 participants and 12 gurus whose task was to help guide the various stations. These patrollers came from 23 patrols, 12 regions, nine states, and had a combined total of over 800 years of patrolling experience. Additionally, several outside agencies also participated in the simulated mass casualty Incident on Sunday, including:
Thanks to our Helpers!
Allegany County Office of Emergency Management
Alfred Station Fire Company
Canaseraga Fire Company
Dansville Ambulance Company
Medical Transport Service, Inc.
Canaseraga Ambulance
Fillmore Ambulance
Nunda Ambulance
Allegany County DC 4
Jeff Baker and Tom Wallin have been organizing these training events since 2011. Jim Nickerson and Joe Menichino have been planning and working since the beginning. From year to year, they bring in additional patrollers from around the division to help act as guides and gurus because they have expertise in the different modules they are planning. This school has always been a low-pressure, hands-on, try stuff, get your hands dirty (or bloody), and ask questions type of event.
They have always wanted it accessible to patrollers of any level, including candidates, basic patrollers, senior candidates, and senior and certified patrollers. They want everyone to have fun, learn stuff, and take ideas back to their home patrols. With patrollers coming from around the division, as you sit around the fire pit talking at night, you get an interchange of ideas and techniques from many other patrollers.
Jeff Baker patrols at Bristol Mountain, Tom Wallin and Joe Menichino at Swain Resort, and Jim Nickerson is an alumnus patroller from Hunt Hollow Resort. To register for this event, go to NSP’s Center for Learning, browse the catalog, and search for Patroller Enrichment Seminar/Genesee Valley/Swain Resort.
The GURUS2024 Enhanced Patroller School Staff – from L-R; Jonathan Smith-Pittsford Ambulance, Glenn Becker-Bristol Patrol Director/Penfield Ambulance, Jeff Baker-Bristol Patrol/Pittsford Ambulance/Lifetime Certified, Jim Nickerson-Lifetime Certified, Joe Menichino-Swain & Bristol Patrol/Lifetime Certified, Jesse Merdak-Pittsford Ambulance, Tom Wallin-Swain Patrol/Lifetime Certified, Steve LaDue-Hunt Hollow Patrol/CHS Ambulance, Rob Armet-Windham Patrol/Lifetime Certified.
by Steve Barnes, ORM Supervisor | Sep 15, 2024 | Division News, National News, Program News
By now you have all heard about the new Outdoor Risk Management program (ORM). I am happy to announce that as of March of this year the program is available on the NSP website! ORM was over four years in the making and was created by subject matter experts, education professionals, members of the legal community, and, of course, patrollers. There was specific input from the National Ski Areas Association, the Patroller Wellness Taskforce, the Responder Alliance, as well as the NSP Education Committee.
It is designed to give the line patroller a base of knowledge of risk management with an emphasis on how to recognize potential risk and how to approach it. The program consists of 10 modules ranging from the need for ORM general concepts of risk management to ethical considerations. I believe this course will make every patroller a better patroller from the beginning and more of an asset to their patrol and the resort they serve. It is important to note this program is, and will be, a work in progress and nothing is to be interpreted as a strict requirement. We need to be consistently monitoring changes and updates within the industry.
As I said the course consists of 10 modules which take about 10 to 15 minutes per module to complete. They can be completed all at once or one at a time at your leisure. While it is designed to be an individual course many patrols are using some modules in their refreshers, specifically modules 3 (Personal Risk Management and 6(Patrol Operations), with some patrols making it mandatory for this season.
Here are the steps to take to enroll:
1. Sign into your account at nsp.org.
2. On your member home page click on the Center For Learning tab at the middle of the top of the page.
3. On the next page click on Go to your Learning Center tab at the middle of the bottom of the page.
4. On the next page type ORM in the search catalog bar and click on the magnifying glass on the right side of the page.
5. In the box titled Outdoor Risk Management click on the black Enroll button.
The feedback we have been receiving has been nothing but positive. With comments like “The content is great,” I never thought to look at it that way,” to “The best couple of hours I’ve spent on any course, NSP or not.” I urge you all to give it a try, you won’t be disappointed. If you have any questions feel free to email orm@nspserves.org.
